Each year, Valley customers complete surveys on the performance of their local Valley dealers in three key areas: service, parts, and sales. Through our growers' voices, as well as through other activities and continued education, top-performing Valley dealers are elevated to the prestigious tiers of our Performance Program. The Performance Program dealer status isn't decided by Valley, it's decided by what our growers say.
In addition, each year, Valley® Irrigation recognizes its dealers who have surpassed expectations. These are dealers who have shown a commitment to bettering their business, from brand to customer service, and from product offerings to in-store display. Valley distinguishes three levels of dealers in its Dealer Performance Program: Performance, Performance Plus and Performance Premier.
In January 2016, Valley applauded six Valley dealerships for achieving Performance Premier status – those that excel at the highest level. Among those 6 dealerships, Tennessee Tractor was recognized as the “Cream of the Crop”.
In order for dealerships to reach the Performance Premier status, which is the top-tier designation, they must demonstrate extraordinary focus on service, aftermarket support and sales. These dealers focus on include an unrelenting commitment to in-season service and off-season preventative maintenance programs, high levels of professionalism in design capabilities, full service offerings, providing technology expertise and guidance to their customers, and going the extra mile for their customers.
When your center pivot stops in the heat of a dry summer threatening your crop yield, you can trust that your Valley® dealer has the education and technology necessary to resolve the problem quickly and efficiently. Known for their legendary service, Valley dealers deliver the highest standards of sales and support for your business. Spend your time running your operation, not running around town.
Valley dealers know how important your time is, so let our factory-trained dealer technicians assist with your irrigation needs. Dealer service personnel are trained in:
Valley Dealers are Extensively Trained in These Topics:
To keep our dealers in tip-top shape, Valley offers continuing education opportunities across the country during the off-season. These schools and specialized events offer an intensive combination of online lessons, classroom-style teaching, and hands-on practice for both the beginning and advanced dealer. The curriculum changes to address current trends or issues in the irrigation industry, competitive information, and advances in technology. But our dealers aren't just getting new skills from Valley, they are also attending business and technical seminars held by accredited institutions to ensure they have the latest skills and techniques needed to provide you with outstanding customer service.
Visually check pivot connectors for arching |
Placement of screens / shields on generator, pump panel and electric pump motors |
Inspect wheel gearbox input and output seals |
Proper tightness of gearbox mounting bolts |
Visually inspect gear motor seals |
Motor lead cable condition and properly secured |
Inspect all span balls and socket joints |
Proper tightness of wheel lug nuts |
Inspect towable base beams for structural integrity |
Check towable hubs for wear |
Inspect U-Joints |
Visual inspection of nuts / bolts and structural members |
Control arm is clear of obstacles |
Visually inspect tower box connectors |
Inspect tower box connectors for damage and proper latching |
$40/ Drive Unit (Add $10 for a Pivot Point & $85 for a Corner Arm) INCLUDES ALL ONE STAR PROGRAM CHECKS PLUS:
Grease point swivel |
Collector ring electrical connections and drainage |
Drain pivot and spans |
Anchor bolts or chains |
Pivot point nuts and bolts for proper tightness |
Running light operation check |
Inspection for ground rod at each tow location |
Air pressure in towable pivot tires |
Visual inspection for proper equipment grounding |
Electrical connections: control panel and cord connectors |
Proper size fuses |
Proper installation of incoming power wires |
Proper installation of auxiliary contacts on main disconnect |
Operation of pump shutdown circuit |
Relays are securely seated in socket bases |
Cables are securely seated in connectors |
Span pipe drains inspected / seals flipped over |
Pull stand trap, drain, clean and reinstall |
Drain booster pump |
Grounding between towers |
Check safety shutdown |
Inspect tower box for any loose wire connections and cord connectors |
Drive Unity Checks: Check oil and drain water in wheel and center drive gearboxes |
Check gearbox ventilation hole in expansion chamber |
Inspect drive shaft shield placement |
Tire air pressure |
Grease towable hubs |
$50/ Drive Unit (Add $10 for a Pivot Point & $85 for a Corner Arm) INCLUDES ALL ONE STAR AND TWO STAR PROGRAM CHECKS PLUS:
Inspect collector ring brushes |
Inspect condition of pivot riser pipe gasket seal |
Generator belts for proper tension |
Flex joint boot condition and tighten bands as required |
Gearbox output shaft bearings and backlash |
End-of-field stop and auto-reverse proper cam adjustments |
Inspect connections in center dr junctions box and drain holes |
Power cable condition |
Tower box bearings for proper cam movement |
Proper safety micro switch position |
Overhang cable inspection |
Visually check and re-align the machine if needed |